Shipping and postage
Orders placed using the FREE shipping will be shipped within 3-5 working days (this may change during public holidays).
Orders placed using the Royal Mail recorded delivery option will be shipped within 1- 2 working days.
Very occasionally, unavoidable factors can delay a parcel (bad weather or postal strikes, for example). If this happens we will let you know. We ask for your patience if this happens and will try our best to sort it for you. Once your order is on its way, we will be in touch again to let you know when you should expect it.
If you take advantage of a discount on the site the reduction is usually applied only to the price of the product you’ve chosen, not the delivery cost. Also, any free delivery offers will normally mean standard UK delivery only.
Purchasing products may be. Completed using the credit and debit card payment facility on the website.
Should any issues around currency arise please contact Aly to discuss.
Some banks may charge additional fees for transactions (ie: when international transactions take place)
Delivery charges will depend on the destination you choose to have the product delivered to.
Most of our products will be posted via recorded or special delivery which are signed for services. Any delivery times quoted are based on working days.
If you are unsatisfied with your product please return within fourteen days of purchase by registered post.
Should your product become damaged in transit please contact Aly.